FAQ

Cake Taste Box

Want just a taste of your future wedding cake? If you desire to order a cake taste box, you may do so on our site. We have a standard cake taste box with our most popular flavors or you have the option to customize the box according to cake base flavors and fillings. The outside of all our cakes are covered in Italian Meringue Buttercream. Cake Taste Box includes up to 4 cake base flavors, 6 filling flavors and a 30 minute video meeting consultation. In the standard box, cake base flavors are paired with filling flavors. They are displayed with a 2 layer 2 in mini cake of each pairing and silverware. In the Custom Cake Taste Box, clients have the option to choose their own pairings. If a Cake Taste Box is purchased and a wedding cake order is placed, then the cost of the box goes towards the price of the order.

Cake Design

The online store allows clients to order their cake with ease. However, the specific design of the wedding cake or mini desserts will be discussed in the cake consultation. Please come prepared to discuss the design of your dream wedding cake order. Take a look at our gallery for some inspiration. Some clients even provide pictures to share their ideas. These can be emailed to us at contact@goddessnoircakes.com.  Below, clients can find a list of common design elements that our cake decorators implement. Note that each wedding cake that is ordered with Goddess Noir Cakes LLC includes 1 design element of the client’s choice. Usually our wedding cakes include multiple design elements to create a truly eye catching centerpiece.

  • Gold Leaf/Foil
  • Naked/Nude
  • Fresh Flowers
  • Foliage
  • Blanc
  • Noir
  • Marble
  • Ridges
  • Geode
  • Fondant Decor
  • Stencil
  • Chocolate Drip
  • Chocolate Decor
  • Sprinkles
  • Buttercream Flowers
  • Splatter Paint
  • Hand Painted
  • Pallet Knife
  • Rossettes
  • Spray Paint
  • Ombré
  • Monochrome

    Cake Stand Purchasing

    A cake stand is highly recommended for all our wedding cakes. Display your gorgeous cake in style. Clients have the opportunity to provide their own cake stand or one can be purchased from Goddess Noir Cakes. We work with clients to find the perfect cake stand. Please inquire about cake stands during the consultation process.

    Placing an Order

    Most wedding cake orders are placed 3-6 months in advance. A lot of planning goes into ensuring each couple has the cake of their desire without any limitations on shipping times or etc.

    Although we recommend advanced orders, we are aware that situations occur and we want to try to accommodate those unexpected occurrences. If last minute requests are made and the wedding date is less than a month away a flat rate rush order fee of $125 will be applied.

    Paying for an Order

    Clients can make a secure payment on our website, using a credit card, debit card, Venmo, PayPal, shopPay, GooglePay or MetaPay. If a client desires to pay for their cake order using another payment method, such as cash or CashApp that transaction can be arranged by request.

    For orders placed on our website, clients will receive an email allowing them to choose a time slot to confirm their order. Once the details and design of the order is discussed, the signed cake contract will be the last steps in confirming the order. At that point, commencement of the order will occur.

    Please note that full payment is required before any work is done towards an order.

    Cake Contract

    A wedding cake order is confirmed once full payment and the cake contract is signed. Each contract is tailored to the specifics of the client’s order.

    Pickup & Delivery

    For pickup of your 1 tiered cake or mini desserts, a team member will help place your cake order in the car. Please provide desired pick up date and a 30 minute time window in the Order Special Instructions box in the Cart section. Please text us at 650-474-5806 when you arrive and park in the parking spaces near the gate entrance. The cake or mini desserts will be placed inside a box and placed on the floor of the passenger seat. Please make sure that the air condition is running in the car. If travelling long distances, we recommend bringing a cooler, which we can provide ice for you. Once your cake order makes it to the destination, please refrigerate. To ensure buttercream is enjoyed at room temperature, let the cake out 30 minutes to 1 hour before serving. Please be aware of outside temperature if serving outdoors.

    ***Pick up at 2700 Fairmont Dr. San Leandro CA 94578***

    For delivery there is an additional fee depending on delivery location. Double tiered cakes and greater tiers require delivery. Cakes will be delivered within a 45 minute window. Please pick a time slot accordingly. Once the cake order arrives at the delivery location, it will either be placed in the refrigerator or set up according to previously discussed plans.

    Shipping

    At this time, Goddess Noir Cakes does not offer nation wide shipping. However arrangements can be made if you want us to make a cake in your area. Please reach out in the Contact section or DM us on Instagram.

    Cutting the Cake

    Most venues will provide wedding cake cutting. If your venue does not have a designated cake cutting service, the following information will be helpful. Serving size of each cake by diameter is indicated. In order to maximize the servings, the cake should be cut in a particular way. There are a few different techniques to cut a cake. We recommend cutting the cake in horizontal sections. Each section can then be cut in half and cut in 2’’ x 1’’ rectangular slices. All of our cakes sizes are cut in a similar fashion, they just yield different serving amounts. 

    Cancellation Policy

    Wedding cake orders canceled within 30 days of the cake due date, will not receive a refund. However, clients may use recoverable funds on a future order. A gift card will be issued to the client with the recoverable fund amount. Orders that are canceled between 31 and 59 days from cake due date will receive a refund of 50% off the price of the cake order and are eligible for any recoverable funds to be used for a future order. Orders canceled 60 days or more before cake due date, will receive a full refund. For rush orders with a due date less than 30 days will receive no refund of order total or flat rate rush order fee and will not be eligible to use any funds towards a future cake.

    Gluten Free/Vegan

    At this time, Goddess Noir Cakes offers limited gluten free, vegetarian and vegan cakes. Most of our cakes are dairy-free, but can be adjusted to accommodate dairy-free clients. Please inquire about these options. We also offer gluten free and/or vegan mini cheesecakes, mini crème brûlée, cake pops to accommodate any guests that have these dietary restrictions. Please do follow us on Instagram or subscribe to our email list to find out if we ever do begin to offer more of a variety of gluten free and vegan wedding cakes.

    Celebration Cakes

    If a client does not need a cake specifically for a wedding, engagement, anniversary, bridal or groom shower, other celebration cakes can be made. Please provide this information during the consultation process. Goddess Noir Cakes LLC can do birthday, baby shower, corporate event, holiday or just because cakes and desserts. These cakes/desserts may not require as much notice due to them being limited to 1 design element. Please still allow at least 3 days in advance of the pickup/delivery date for small orders. In some cases, we may have cakes ready for same-day pickup, so please do inquire by using the contact form.